Domain: sitecsports.com Category: Project Created: December 8, 2017 Company: Account username/ID: 2733555 Customer Name: Don Sauer Customer Phone: +1 (716) 400-8040 Alternate Phone: Empty Time Zone: America/New_York Contact Email: don.sauer73@gmail.com Services: Keyword Limit: 3 Project Owner: Ty Banks SEO Zendesk ID: 28018274527 Design Consultant: Caitlin Vance Design Zendesk ID: Empty User System Design Marketing Ty Banks November 12, 2018 7:57 AM +++++++ ** If contact was made what was discussed/or what took place? : buffalo new york indoor track and field | #3 | page 1 on Google new york indoor track and training center | #7 | page 1 on Google greater buffalo area indoor track and field | #5 | page 1 on Google **Tracked: western new york indoor track and field training center | #1 | page 1 on Google buffalo niagara area indoor track and field training center | not ranked in top #100 greater buffalo area western new york indoor track and field center | #1 | page 1 on Google ** Unique Website Visitors: 03 | last 30-days 00 | daily avg. unique site visits **Next appt time stamp Wednesday, December 12, 2018 ** What to discuss next time: + SEO marketing campaign stats **Link to zendesk: https://seogears.zendesk.com/agent/tickets/255793 ** Checked Billing: 11/05/18 | Paid Ty Banks October 10, 2018 7:59 AM +++++++ ** If contact was made what was discussed/or what took place? : buffalo new york indoor track and field | #44 | page 5 on Google new york indoor track and training center | #2 | page 1 on Google greater buffalo area indoor track and field | #18 | page 2 on Google Tracked: western new york indoor track and field training center | #1 | page 1 on Google buffalo niagara area indoor track and field training center | not ranked in top #100 greater buffalo area western new york indoor track and field center | #1 | page 1 on Google **Next appt time stamp Monday, November 12, 2018 | this is 9:30am EST in client's time zone ** What to discuss next time: + SEO marketing campaign stats **Link to zendesk https://seogears.zendesk.com/agent/tickets/247998 ** Checked Billing: 10/08/18 | Paid Ty Banks September 14, 2018 7:52 AM +++++++ **Next appt time stamp Wednesday, October 10, 2018 | this is 10:30am EDT in client's time zone ** What to discuss next time: + SEO marketing campaign stats Ty Banks August 3, 2018 3:49 PM n/a Ty Banks July 26, 2018 1:35 PM Added 'greater buffalo area indoor track and field' to Keyword List Ty Banks July 26, 2018 1:34 PM Changed status of 'greater buffalo area western new york indoor track and field center' to Tracking Ty Banks July 26, 2018 1:34 PM Added 'new york indoor track and training center' to Keyword List Ty Banks July 26, 2018 1:34 PM Changed status of 'western new york indoor track and field training center' to Tracking Taylorae Solimine July 26, 2018 6:30 AM Social Bookmarking Complete Please optimize site (title tags, meta description, h1 tag) Billing - 07/05/18 Ty Banks July 13, 2018 9:59 AM +++++++ **Next appt time stamp Friday, August 3, 2018 | this is 9:30am EDT in client's time zone ** What to discuss next time: + SEO marketing campaign stats **Link to zendesk https://seogears.zendesk.com/agent/tickets/229128 Ty Banks July 13, 2018 9:57 AM Billing: 07/05/18 Ty Banks July 2, 2018 2:55 PM western new york indoor track and field training center | #4 greater buffalo area western new york indoor track and field center | #24 buffalo niagara area indoor track and field training center | not yet ranking within top #100 changed one the of the keywords on the account Ty Banks July 2, 2018 8:02 AM Added 'buffalo new york indoor track and field' to Keyword List Ty Banks July 2, 2018 8:00 AM Changed status of 'buffalo niagara area indoor track and field training center ' to Tracking Ty Banks June 14, 2018 9:05 AM ** Next appt time stamp : Monday, July 2, 2018 | this is 10:30am EDT in client's time zone ** Checked Billing: 06/05/18 | Paid Ty Banks May 9, 2018 8:55 AM ** Current Rankings: ** Talking Point Keyword(s): ** What was discussed? : + we discovered the website was not being indexed in WP + changed the kws on the account Added 'greater buffalo area western new york indoor track and field center' to Keyword List Added 'buffalo niagara area indoor track and field training center ' to Keyword List Added 'western new york indoor track and field training center' to Keyword List Deleted 'west ny indoor training center' from Keyword List Deleted 'indoor track and field facility west ny' from Keyword List Deleted 'indoor track and field events west ny' from Keyword List ** Next appt time stamp : Monday, June 11, 2018, at 7:30 am AZ | this is 10:30 am EDT in client's time zone ** What to talk about next time: + Check on the current stats of new KW + marketing tactics and any updates with the website + ** Link to Zendesk : https://seogears.zendesk.com/agent/tickets/215656 ** Checked Billing: May 05, 2018 | Full Service 3 Keyword Standard Ty Banks May 9, 2018 8:08 AM Added 'greater buffalo area western new york indoor track and field center' to Keyword List Ty Banks May 9, 2018 8:08 AM Deleted 'greater buffalo area western new york indoor track and field facility' from Keyword List Ty Banks May 9, 2018 8:06 AM Added 'buffalo niagara area indoor track and field training center ' to Keyword List Ty Banks May 9, 2018 8:05 AM Deleted 'greater buffalo area western new york indoor track training center ' from Keyword List Ty Banks May 9, 2018 8:04 AM Added 'western new york indoor track and field training center' to Keyword List Ty Banks May 9, 2018 8:03 AM Deleted 'indoor track and field events west ny' from Keyword List Ty Banks May 9, 2018 8:03 AM Added 'greater buffalo area western new york indoor track and field facility' to Keyword List Ty Banks May 9, 2018 8:02 AM Deleted 'indoor track and field facility west ny' from Keyword List Ty Banks May 9, 2018 8:02 AM Added 'greater buffalo area western new york indoor track training center ' to Keyword List Ty Banks May 9, 2018 7:58 AM Deleted 'west ny indoor training center' from Keyword List Ty Banks May 4, 2018 1:23 PM No Rankings found due the site not indexing on Google and other search engines **Next appt time stamp Wednesday, May 9, 2018 7:30 am AZ | this is 10:30am EDT in client's time zone ** What to discuss next time: + assist the customer in gaining access to his site via BlueHost + marketing campaign stats **Link to zendesk https://seogears.zendesk.com/agent/tickets/214812 System May 4, 2018 11:26 AM Website credentials submitted by Caitlin Vance System May 4, 2018 11:16 AM Website credentials submitted by Caitlin Vance System May 4, 2018 11:03 AM Website credentials submitted by Caitlin Vance System May 4, 2018 8:03 AM Website credentials submitted by Caitlin Vance Brittani Buckley May 4, 2018 7:34 AM called customer on behalf of assigned MPC due to prior appt ran later than expected System April 12, 2018 8:17 AM Project consultant changed from Jose Palmerin to Ty Banks Jose Palmerin April 6, 2018 9:59 AM **Current Rankings west ny indoor training center | 0 indoor track and field facility west ny | 0 indoor track and field events west ny | 0 **What was discussed - Reviewed campaign. Answered questions on making some changes in WP. Also advised adding more content and why it's important. **Next appt time stamp - May 4, 2018 at 7:30am ** What to talk about next time - Review rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/208761 **Billing up to date - 04/06/18 Jose Palmerin March 7, 2018 11:40 AM **Current Rankings west ny indoor training center | 0 indoor track and field facility west ny | 0 indoor track and field events west ny | 0 **What was discussed - Called to review campaign. Talked about how content needs to be more keyword rich. Also helped him get logged into wp. Recommended looking into WP live. **Next appt time stamp - April 6, 2018 at 9:30am ** What to talk about next time - Review rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/202322 **Billing up to date - 03/05/18 Taylorae Solimine February 21, 2018 7:54 AM Social Bookmarking Complete Billing - 02/06/18 Krystal Crocker February 13, 2018 1:44 PM ** Onsite Optimization Complete ** What Was Done: title tags, meta description, h1 tag, content What MPC Needs To Do: Add webmaster tool Billing: 02/06/18 Caitlin Vance February 2, 2018 11:18 AM **What Happened or What was discussed? : - Buttons were not linked correctly, went in and fixed. Jose Palmerin February 2, 2018 10:17 AM **Current Rankings west ny indoor training center | 0 indoor track and field facility west ny | 0 indoor track and field events west ny | 0 **What was discussed - Reviewed campaign. Let him know it's going to take time to see higher results. Also advised creating a fb to market through that. **Next appt time stamp - March 7, 2018 at 10:30am ** What to talk about next time - Review rankings **Link to zendesk - https://seogears.zendesk.com/agent/tickets/195505 **Billing up to date - 01/06/18 Jose Palmerin January 9, 2018 2:54 PM **What was discussed - Added tracking code Jose Palmerin January 9, 2018 1:59 PM **Current Rankings - n/a **What was discussed - Called to followup on website launch. He looked over site with me on the phone, found that when you click on "read more" or "learn more" on home page it goes to an error. Told him I'd reach out to Caitlin to have her take a look. Also, he said he was not coming up in Google when he searches the site name. Explained how we are just starting out, and it's going to take time to be found **Next appt time stamp - February 2, 2018 at 10:00am ** What to talk about next time - Review campaign - Followup on site issues **Link to zendesk - https://seogears.zendesk.com/agent/tickets/190809 **Billing up to date - 01/06/18 Caitlin Vance January 8, 2018 1:29 PM **Status of Design (welcome call / sitereview / revisions?) : - walkthrough **Next appt timestamp : - n/a **What Happened or What was discussed? : - Showed customer how to use wordpress, showed pages, elements, slider rev, highend options, etc. **What Needs To Be Done or Discussed Next Time? : - n/a **Link to zendesk : - https://designservices.zendesk.com/agent/tickets/33054 **Estimated Launch Date : -Launched 01/02/18 ________________________________________ Jose Palmerin January 2, 2018 2:42 PM **Current Rankings - n/a **What was discussed - Called to followup on design. Customer said they spoke today and site is about to launch. They have the walkthrough on Monday. Setup appt to call after walkthrough **Next appt time stamp - January 9, 2018 at 1:30pm ** What to talk about next time - Followup on site - Launch marketing **Link to zendesk - https://seogears.zendesk.com/agent/tickets/189474 **Billing up to date - 12/08/17 Caitlin Vance January 2, 2018 2:37 PM **Status of Design (welcome call / sitereview / revisions?) : - launched website **Next appt timestamp : - Monday, January 8, 2018 12:30 **What Happened or What was discussed? : - made a few last minute changes and launched **What Needs To Be Done or Discussed Next Time? : - walkthrough **Link to zendesk : -https://designservices.zendesk.com/agent/tickets/32772 **Estimated Launch Date : - launched today ________________________________________ Caitlin Vance January 2, 2018 2:37 PM **Status of Design (welcome call / sitereview / revisions?) : - launched website **Next appt timestamp : - Monday, January 8, 2018 12:30 **What Happened or What was discussed? : - made a few last minute changes and launched **What Needs To Be Done or Discussed Next Time? : - walkthrough **Link to zendesk : -https://designservices.zendesk.com/agent/tickets/32772 **Estimated Launch Date : - launched today ________________________________________ System January 2, 2018 2:35 PM Design approved by Caitlin Vance Caitlin Vance December 26, 2017 1:10 PM **Status of Design (welcome call / sitereview / revisions?) : - Revision Call **Next appt timestamp : - Tuesday, January 2, 2018 10:00 am **What Happened or What was discussed? : - Made a view image/text changes **What Needs To Be Done or Discussed Next Time? : - launch the site and walkthrough **Link to zendesk : -https://designservices.zendesk.com/agent/tickets/32354 **Estimated Launch Date : - 1/2/18 ________________________________________ Jose Palmerin December 21, 2017 2:27 PM **Current Rankings - n/a **What was discussed - Called to followup on design. Said they have not had a chance to do a site review, they have an appointment set for it tomorrow. Will followup again soon **Next appt time stamp - January 2, 2018 at 2:30pm ** What to talk about next time - Followup on design **Link to zendesk - https://seogears.zendesk.com/agent/tickets/188208 **Billing up to date - 12/08/17 System December 19, 2017 12:27 PM Website credentials submitted by Caitlin Vance Caitlin Vance December 18, 2017 10:13 AM **Status of Design (welcome call / sitereview / revisions?) : - Site Review **Next appt timestamp : - Friday December 22nd, 2017 at 12:30 pm **What Happened or What was discussed? : - Rescheduled appointment for Friday due to not being able to start the build. **What Needs To Be Done or Discussed Next Time? : - Site Review/ revisions Caitlin Vance December 8, 2017 1:47 PM **Status of Design (welcome call / sitereview / revisions?) : - Welcome **Next appt timestamp : -Monday, December 18, 2017 10am **What Happened or What was discussed? : - Discussed what pages we will be setting up and how the design process works. **What Needs To Be Done or Discussed Next Time? : - site review **Link to zendesk : -https://designservices.zendesk.com/agent/tickets/31528/requester/requested_tickets **Estimated Launch Date : - 12/25/17 ________________________________________ Jose Palmerin December 8, 2017 1:43 PM **Reason for cancel: - No physical location yet, currently using a PO Box as address **Was there a refund? How much & Who approved this? : - no **What save attempt did you use?: - n/a **Was the sales agent able to save? (yes or no or N/a) - n/a **Did you cancel services from billing (yes or no) : - n/a Jose Palmerin December 8, 2017 1:42 PM Added 'indoor track and field events west ny' to Keyword List Jose Palmerin December 8, 2017 1:42 PM Added 'indoor track and field facility west ny' to Keyword List Jose Palmerin December 8, 2017 1:42 PM Added 'west ny indoor training center' to Keyword List System December 8, 2017 1:41 PM Content Submitted to Allegretto Domain: sitecsports.com Site Builder: 4060 Reference ID:859720 Jose Palmerin December 8, 2017 1:32 PM **Current Rankings - n/a **What was discussed - Welcome Call - Sales Agent: Jeremy White - Customer has an non for profit organization, trying to collect donations to build an indoor track and field facility. His goal is to get the website seen more and bring in donations. Went over expectations of SEO and how it works. We picked following phrases: west ny indoor training center | 0 indoor track and field facility west ny | 0 indoor track and field events west ny | 0 - Submitted Allegretto - Got with designer Caitlin Vance **Next appt time stamp - December 21, 2017 at 1:30pm ** What to talk about next time - Followup on site design **Link to zendesk - https://seogears.zendesk.com/agent/tickets/185724 **Billing up to date - 12/08/17 System December 8, 2017 1:27 PM Project designer changed from Unassigned Design to Caitlin Vance System December 8, 2017 12:23 PM Design Zendesk Created: 7427945883 System December 8, 2017 12:23 PM SEO Zendesk Created: 28018274527 System December 8, 2017 12:23 PM Describe the core function of the customer's business. : cust is non for profit looking to get donations for an indoor track and feild facility in buffalo new york. approved by irs and nys on non for profit status already What is the customer's overall goal? : get nice site and seo for people to get involved with donating to bring this facitlity to life Do they have competitors? : No List competitors domains : N/A Did you pitch any other product or services? : No List Services : N/A Any special circumstances to note? : Yes Explain : cust was xferred to me by advanced hosting and chris woods advised that hosting should be up in a few hours System December 8, 2017 12:23 PM Does the customer have an existing site? : No Number of Pages? : N/A Additional Info : N/A System December 8, 2017 12:23 PM Project Created by Jeremy White. Mark As Important Note Visitor Statistics 30 Day Avg (Normal) 0 30 Day Total (Normal) 3 30 Day Avg (Unique) 0 30 Day Total (Unique) 3